Customer ANALYSIS & TRENDS
An owners dream is to have proactive numbers on the months or the quarter or the year ahead. This gives him the liberty to plan ahead future investments. SOCAmps provides a comprehensive analysis of what works with Customers. A report on your valuable customers and customers with less fuss.
Sales Deal Analysis & Trends
Whenever a Sale is closed, the data is analyzed with parameters such as time between each followup, response time taken, customer history and more. Also the number of leads which led to the current deal close numbers against deal drop numbers. Thus enabling what is working and what is not and also segregating customer persona which would help ideally to allocate customers to better performing Agents. Thus providing much needed insight into the Sales Organization.